Frequently Asked Questions

Train Operating Companies advertise their trainee vacancies for drivers. Once you apply, they will sift your application. If your application meets their criteria, they will invite to take series of suitability and psychological test for the role. These tests also include interviews. If you pass all the tests and interviews; they will send you for medical assessments.

The medical assessments include hearing, vision (to check if you’re colour blind or not, and a normal eye test), Body Mass Index (BMI), alcohol and drugs, and your ability to cope with electrical sparks.

If you pass the medical assessments, then they will employ and put you on their in-house train driver course for 9-12 months. You will be paid while on the course. You will wear company uniforms and enjoy all the benefits as an employee. You can also be sacked while on the course!

The course comprises of theory and practicals. You will learn Traction, Personal Safety Track (PTS), Route Knowledge, Signalling, Communication, Rules and Regulation. Of course, You will also learn how to drive trains under different weather conditions by your Driver Instructor (DI).  While on the course you will be assess regularly to check your retention of the information. If you keep failing these regular assessments you could be told to leave the course.

At the end of the course, you will be assessed by your Driver Manager (DM) on your driving and knowledge of the theory. You will also be assessed on a simulator. If you pass you become a NEW train driver. If you fail you will be given a second chance to pass. If do well on your second chance, you will become a NEW train driver. If you fail on the second go, they may find another role for you in the company. They don’t have to, but it makes a business sense to do so.

To access your dials tests, you will have to log in to your “my account”.

Once you have logged in, click “orders” and click “view” button. Make sure you click the relevant order.

On your order details page: just under the thank you note – visit the web address displayed to access your tests.

Or log in and visit https://traineetraindriverinfo.com/dials-bundle/ 

We do not offer a direct train driver course. Our focus is on providing high-quality preparation materials designed to assist aspiring train drivers in training and acquiring the necessary skills to pass the train driver assessment process.

Our assessment preparation materials include a wide range of resources tailored to help candidates understand and prepare for the various aspects of the train driver assessment process. These resources are developed to enhance your knowledge and skills, ensuring you feel confident and well-prepared.

Our materials are crafted to give you a comprehensive overview of what to expect during the train driver assessment process. By using our materials, you can significantly improve your chances of passing the assessments by familiarising yourself with the types of questions and scenarios you might encounter.

Once you pass the assessment process, Train Operating Companies (TOCs) typically take over by employing successful candidates. They then provide the necessary on-the-job training to drive their trains, offering practical experience and guidance to fully qualify as a train driver.

Absolutely! Our materials are designed for individuals at all stages of their journey to becoming a train driver, including those with no prior experience. We aim to equip you with the foundational knowledge and skills needed to pass the selection process sucessfully.

For detailed information on the cost of our materials and how to purchase them, please visit our products page. We’re here to provide you with all the information you need to make an informed decision.

Getting started is easy! Simply reach out to us with your interest, and we’ll guide you through the process of obtaining our preparation materials. We’re committed to supporting you every step of the way towards achieving your goal of becoming a train driver.

If you have any more questions or need further assistance, don’t hesitate to contact us. We’re glad to assist you on your journey to becoming a train driver!

First, ensure that your Mac settings allow applications downloaded from outside the App Store. Go to “System Preferences” > “Security & Privacy” > “General” tab, and you may see a message about the software being blocked. Click “Open Anyway” next to the message. If the issue persists, check that your macOS version is compatible with the software.

Compatibility details are usually listed on the product’s download page or within its documentation. If you’re using macOS Catalina 10.15.7, as mentioned in one of our user’s cases, ensure the software version you’re attempting to install supports Catalina. If in doubt, contact customer support for clarification.

This error may suggest a compatibility issue or that the application needs to be updated. Check for any available updates for the software and ensure your macOS is up to date. If updates do not resolve the issue, consider reinstalling the software, and ensure to download the latest version.

Yes, there are versions available for both operating systems. If you’ve purchased a version not compatible with your OS, contact customer support to request access to the correct version. Ensure to mention your order number and the specific version you require.

To update your macOS, go to “System Preferences” > “Software Update.” If an update is available, you’ll see an option to download and install it. Always back up your data before performing system updates.

The Windows packages is specifically designed for desktop and laptop computers running the Windows operating system. It is not compatible with mobile phones, tablets, or any devices that do not support a Windows desktop OS.

After your purchase, the download links for the package you purchased will be sent directly to the email address you used to make the purchase. This method ensures a straightforward and secure way to download and install the package onto your computer.

To maintain the integrity of the software, we recommend downloading the files directly onto the computer where you intend to use them. Resending the links or files from a mobile phone to a computer may result in corrupted files.

Our software cannot be accessed on network computers without the network administrator’s permission. Due to security policies, obtaining such permissions is often difficult, making it unlikely that you will be able to use the software on these networks.

If you face any difficulties with installation or access, please contact our customer support team immediately. Provide details of the issue, including the operating system version and any error messages received, to help us assist you more effectively.